Townhouse Sold at
9/18 Second Avenue, Kingswood, NSW

Agent Reviews

Emma

Helen was amazing through the whole process of the sale and her company also managed the rental of our investment property. Helen provided sound advice on listing my property, marketing my property and all the way through to the end to the process of settlement. I wouldn’t think twice about using Helen and her team again!

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Tony & Karen Quinn

After many years of working hard we were finally able to look at an investment property to hopefully secure our future in retirement. This process of looking for properties and trying to understand the market, growth and what is the right property to purchase was overwhelming at times and we really appreciated feedback from the people we were meeting when viewing different properties. This was an interesting process but also disappointing at some points due to continual hounding from a couple of salesmen from other Real Estates; regrettably I ended up blocking their numbers as it was becoming uncomfortable and they would not allow us space to consider options. Many other real estates were good but ultimately are there to do a job and sell properties in a market that is not thriving as it used to. Thank you to Helen Fitzpatrick from Ray white, this lady has been wonderful right form our first meeting and am confident in saying honest from the go. She worked hard at supporting the vendor and her needs as well as accommodating requests that we had, she has answered calls outside of hours and if she has been unable to pick up a call she has called back as soon as she could. Helen also ensured when she was on leave that we were looked after. Any appointments were made to work within our own working schedules that was greatly appreciated. At no point while looking at other properties would she be pushy or unsupportive. I would have no hesitation if anyone asks what Real estate is a great to start from I would not hesitate in saying Ray White, But to make sure they asked specifically for Helen Fitzpatrick. Thank you, Helen, for helping us in this process and making it as painless as possible and we look forward to having Ray White manage our property moving forwards.

Fred and Cherie Baldwinson

It was Helen's enthusiasm and a "Real Person" caring attitude that led us to placing our faith in her once we decided to purchase. Helen's attitude, communication skis and willingness to assist every step of the way in purchasing our new property, far exceeded our expectations of a Real Estate agents requirement. Thank you sincerely Helen, for the brilliant service you have provided.

Hayder

"I will strongly recommend her to a friend or any person who asked for best people and agent to dell with . All the best for her and all the success."

Erin

"Helen was very helpful and informative. As first home buyers she put us at ease every step of the way. "

Judy

"Helen did an excellent job as our selling agent. We were impressed with her professionalism, knowledge, helpful advice and excellent and timely communication from 'for sale' to 'sold'."

Clair

We met Helen when we purchased a property that she was listing. We were so impressed with Helen's knowledge of the local market, and with what an amazing Agent she was that we decided to list the property we were selling with Ray White Penrith as well. Helen secured a wonderful buyer for us in a short space of time, and again we were so impressed with Helen, Mitchell and the whole RW Penrith team. We will recommend them to anyone we know that is selling a Penrith area property.

Maisie

Helen was so helpful and friendly, communicated well throughout the whole process. Found a buyer quicker than expected and sold at the price i wanted. Would highly recommend Helen for her personal care and excellent customer service. Helen is very committed to her role. She always responded promptly to my calls/emails especially when i had questions even after the sale was complete. You will be extremely happy with Helen!

Romana

Helen is amazing. She deserves more than 5 stars.

Mark & Ann- Glenmore Park

I would highly recommend Helen and the team at Ray White Penrith / South Penrith to family and friends who are thinking about selling their property.

Emma & Kyle- St Helens Park

Best agent in town! Helen went above and beyond my expectations for an agent! Helen was exceptional in terms of communication and general knowledge of selling a property. Every question I had along the way Helen was able to answer (with a smile). Thank you very much for making the sale such a breeze for me! Highly recommended!!

Robin- Penrith

Very very satisfied.

Robert & Koran- Kingswood

Helen is a great agent and we couldn't ask for a better experience for selling our Kingswood property. Hugely recommend her and her business to all persons in the market

Toby & Kirryn- Kingswood

All of my interactions with Helen during the process of buying our property in Kingswood were seamless and easy. Helen was always quick in responding to any queries or issues I had and was always available either by phone or email. I would happily recommend Helen to anyone who is looking for an agent to buy or sell in the Penrith area.

Stephen- Kingswood

very happy with sale price and proffecionalism

Aimee & Megan - South Penrith

Helen Fitzpatrick has got to be the most professional, genuine, credible and enthusiastic real estate agent I have ever met. Without her help or expertise we wouldn't of been able to buy our first home. She has honestly made this whole experience stress free and we wouldn't recommend anyone else to go to.

Michael & Julie- South Penrith

Helen Fitzpatrick went above and beyond her duty to meet our needs. Very respectful and lovely lady. We really appreciate all her help. I requested honesty, and honesty I received.

Shoby- South Penrith

Helen’s professionalism far exceeded our expectations. She was always accessible. Helen made the process of buying our investment property an easy one and I would highly recommend her to anyone thinking of buying or selling property!

Cosimo & Josephine - Cranebrook

We are really happy with Helen's services on the purchase of our home. We found her to be very professional, honest, helpful and considerate. Helen approaches her work with lots of passion and care. We thank her once again and recommend Helen Fitzpatrick of Ray White to anyone who is looking to sell or buy a property.

Anthony- Kingswood

complete satisfaction with what is a professional yet personal service.excellent result achieved

Marjorie- Kingswood

I have recently purchased a property in Kingswood from Ray White Penrith agent, Helen Fitzpatrick. I found Helen to be knowledgeable about the property. Information I received from her was correct and consistent with the contract and strata report. She was very helpful in facilitating the sale. The after sales service she provided was as impeccable as the before sales service. I will only purchase properties from agents who are ethical, competent, hardworking and personable. Helen is on my short list. I was very impressed with the whole process so I am also having Ray White Penrith manage the investment property on my behalf. I would not hesitate to recommend Helen to anyone else who wishes to purchase or sell property or have their property professionally managed. MARJORIE LIM SENIOR FINANCE MANAGER INSURANCE AUSTRALIA GROUP (IAG)

Alan & Angela - South Penrith

we are very happy to deal with helen,she is very professional! recommend to every one!

Om & Pabitra - Kingswood

Helen was very professional and helpful in all our dealings.

Peter- Penrith

Helen kept me fully briefed thru every step of the sales process. She constantly rang and emailed me to keep me updated about potential buyers, the sales price range she believed the property was worth and all matters related to the sale. Helen showed more than 20 groups thru my property on the first open and fielded offers at the top of sales price range. The sale was very quick, effortless on my part and I have no hesitation in recommending Helen as a sales agent.

Marilyn- South Penrith

I would recommend Helen Fitzpatrick. She is very professional and down to earth. Helen was always there to answer any questions that I had. Any issues that came up Helen was onto it. Her knowledge and credibility is first class I went on to buy property in another area of Sydney and realised that a lot of the agents I dealt with were not as credible and professional as Helen.

TerryTanya- Cranebrook

Helen was the key to the fast sale of our first home! She is professional and very knowledgeable, a pleasure to do business with. I have recommended her to my family and friends and will use her services again in the future.

Francis & Wendy- South Penrith

My wife and I spent over 6 months looking for an investment property in the Penrith area . This was a somewhat stressful time , as each inspection of a property involved a 4 hour round trip from Bathurst to Penrith and back . At the start of our quest , we contacted most of the local agents . Some were just woeful in their lack of interest in servicing our needs , and were soon given the flick . One person did stand out as a competent and trustworthy agent , and that was Helen Fitzpatrick . Helen was always prepared to go the 'extra mile' , and we soon came to the conclusion that we would probably end up buying a property through her .We informed Helen exactly what were looking for , and what our price range was . We then sat back and waited ! A few weeks went buy , and then to our delight , Helen rang to inform us that she may have found exactly what were looking for . Another drive to Penrith , maybe 5 minutes inspecting the property , and we made an offer that was accepted by the vendor . Helen kept in regular contact with us whilst all the formalities were carried out , and was there at settlement to hand over the keys . Usually , the agent will give the purchaser a small gift on completion of the sale . She did , but my wife and I were so impressed with Helen , we reciprocated with a bunch of flowers. HELEN FITZPATRICK. YOU WERE BRILLIANT! Kind Regards Wendy and Francis Thomas

Marylyn- Penrith

I found Helen very helpful with my purchase and explained everything that had to be done. It is the first time i have purchased a Strata Unit and her knowledge was excellent. She made a follow up visit after I had moved in to make sure all was well. I would not hesitate recommending her. Marylyn Jewell

Charles- Penrith

Great work from Helen selling my Mothers retirement unit, which are always difficult, as the market is quite limited, however Helen was able to complete the sale with a minimum of fuss and in a timely manner. Highly recommended.

Yollie- Glenmore Park

good agent and very helpful

Peter & Lesley- Penrith

We have known Helen Fitzpatrick for as long as we owned our property, she even managed it for us for a while. In all this time we found her to be a genuine, helpful, informative and a very easy person to talk to. She would quickly inform us of any problems or issues with our property also help to resolve them, it was very simple to trust her judgement knowing the business as she does. We could thoroughly recommend her to anyone when it comes to dealing with property, either buying or selling as she really goes out of her way to help.

Harry & Debra- Glenmore Park

Helen provided us with a professional, friendly and efficient service when selling our home. She displayed a strong understanding of the local market and gave us sound advice on ways to maximise the sale of our property. She exceeded our expectations and secured a sale within the first day of listing. We would be happy to recommend Helen to all prospective home buyers/sellers. Harry & Debra

Sue- Glenmore Park

I have been extremely happy in all my dealings with Helen, from the day she met me at my DHA property to take over as estate agent, right through until the sale of my property many years later. Helen is a wonderful property manager and her skills in selecting just the right tenants for my property meant that I had the luxury of having the same tenants right through to the sale of the property. Helen is very knowledgeable on all facets of the real estate industry and has a practical and helpful nature that makes any dealings and discussions with her a pleasant experience.

Wayne & Margaret- Penrith

Helen was very easy to deal with, she knew the market and guided us through the sale from the beginning to end achieving a fantastic result. We were updated regularly and had confidence in Helen all the way, a very experienced lady.

Keith & Sue- South Penrith

Over the years we have bought and sold a number of properties in NSW and Qld and can say without exception that Helen demonstrated a capacity and willingness to go the extra yard for her clients. She is an example as to what all Real Estate Agents should strive to achieve. We made a number of demands upon Helen's time and skills in dealing with a tenant who was being less than willing. There was not a time that Helen hesitated or delayed in responding to the circumstances and utilised a significant amount of skills in negotiating through the issues. We were kept informed along the sale path to it's conclusion and we were extremely pleased as Helen was capable of securing a sale price far in excess of the expectations. We would have no hesitation in recommending Helen and will utilise her skills in the future in securing the sale of other properties in the area. In conclusion, Helen is a skilled agent with all the credentials, a delight to work with and achieves results above the norm.

Demi- South Penrith

Even though the original settlement day was passed, she made the sale for me.

Finemores- Penrith

Second to none, Helen is one of the most qualified, astute and proficient sales agents in the Penrith Region. From the initial meeting to the settlement of our property, she has been accessible at every step of the way. Her advice is well grounded in informed experience, generating the best result for our sale. After meeting with several talented agents, Helen stood out as someone who not only knew the ins and outs of her trade, but was also willing to “go the extra mile”. It was clear our house could achieve a reasonable price. However, Helen’s expert eye noticed the potential for investment, attracting a wider base of potential purchasers, who in turn, were happy to offer above our expectations. Helen laid the foundations for this by doing the back ground work, approaching the council for zoning and approval information. As first time vendors, Helen carefully guided us through the process of selling, answering our many questions with cheerful responses. She was also prepared to assist us with other purchasing matters that were of no benefit to her. In a profession that often lends to “chasing the sale”, Helen personifies class and character, patience and dignity. It gives us great pleasure to endorse Helen as an agent who will seek your best interests as you venture into the exciting adventure of selling your property. Even one year on, after the sale, Helen has made herself available to offer real estate advice. Thank you Helen for all that you have done for us and we hope to engage in business in the near future.

Matthew & Ashlee- Penrith

Helen was so helpful during our buying process. Purchasing our first property was daunting but Helen helping us through the process (she made the negotiation simple which was a win for us!) and was great at managing the relationship with our new tenants for the short period of time before we could move in. We would definitely recommend Helen if you were buying, selling or leasing a property.

Linda- Cranebrook

Helen sold my family home come investment property in early 2014. I spoke and met with several agents in the Penrith district and settled on Helen after careful considertation. Helen was patience, understanding, honest, and extremely knowledgeable. She treated me with so much care and professionalism that I knew she would also treat the potential buyers the same way - and she did! I sincerly share with you that after buying and selling 4 properties in my lifetime so far, Helen has by far been the most outstanding selling agent I have dealt with, hence my delight to write a review on her service. She won't just sell a house for you....she will sell your home and ensure you are happy.

Gayle- Penrith

I found Helen to be very personable, sincere and not pushy. She has a very sound knowledge of the local area, I would recommend her as a reliable and honest advocate when selling property. Gayle Stanaway

Daniel- Cranebrook

I found Helen to be very accommodating and easy to communicate with.

Pargat & Ranvir- Penrith

I was very happy to have Helen as my agent. She listened to me and was very nice

Nigel- Cranebrook

I found Helen knowledgeable, courteous and very prompt in facilitating the whole process of house buying. The whole experience was made much easier due to her...

Kerry- Cranebrook

I am a widow and the thought of selling my property and dealing with the miriad of paperwork involved frightened me to death. Helen was able to lead me through each step with indepth knowledge, campassion for my indecisions and she supported me 100% in establishing exactly what I wanted for the property, not once did she try and talk me around or try to undermine my confidence. At all times I felt that Helen was on my side, I received a superlative service with honesty and patience at every step. thank you Helen, I have no hesitation in recommending you.

Eric & Jennifer- Cranebrook

I would like to acknowledge Helen's patience and assistance when we purchased our property, we had various requirements to re enter the property throughout the purchase process and Helen always without hesitation was there to assist. I would recommend Helen to any prospective Seller or Buyer.

Colin & Sarah- Cranebrook

As Helen would know we had a very difficult settlement but found Helen to be very forth write and helpful during the difficulties.

David- South Penrith

Helen was very patient and professional in her dealings with our property. She wasn't pushy, she wasn't meek either, she seemed to know just when to call, she helped build our confidence and ease us into making good decisions. We would recommend Helen to assist selling your home anytime

Troy & Michelle- Cranebrook

Helen was fantastic. Very professional from beginning to end, yet very approachable and easy to talk to. Would definitely recommend. It was a pleasure doing business with Helen!

Michael & Nolene- South Penrith

We have worked with Helen for a number of years as she managed our Rental Property on our behalf and her assistance in selling our home was streamless. Helen spent the time to get to know us and learn of our needs and therefore meet them. She simplified the selling process resulting in us not experiencing any stress what so ever when selling our home. I have no hesitation in asking Helen to represent us once again in the property market in the future.

Nathan & Erin - Werrington

We have found Helen to be very helpful with our property, demonstrating a very strong understanding of the real estate market.

Steven & Debbie & David - Emu Heights

I would highly reccommend Helen Fitzpatrick as she was very straight forward, honest and professional on the sale of our recent purchashed property. We are very happy with the final price and her warm and friendly approachable manner made purchasing this property feel like a breeze and not stressful. It was a pleasure working alongside you and we are grateful for your service.

Amal & Angelin- North St Marys

Helen was fantastic from the initial phone call to the sale of our property. Very professional, honest, constantly communicating with us and got us the result we wanted. Very pleased with her work. I would highly recommend her services to anyone.

Leilani - Cranebrook

Our house simply would not have sold if it hadn't been for Helen's invaluable advise and assistance. We were selling from interstate so being able to have someone on-site who we could trust to get everything organised was a complete life saver. Helen would regularly go above and beyond to make sure we got the best outcome for the sale and we will always be grateful for her endless patience and dedication. I would recommend Helen to anyone selling a house who wants a stress free experience with someone they can trust to have their best interests at heart.

Andrew & Rachel- Kingswood

A consummate professional, Helen is lovely to deal with and has a very good understanding of local market trends and leverages this knowledge accordingly. She respects the role that negotiation plays when selling Real Estate and maintained communication with us during the process. It was our first time selling our property which Helen took into account as we realised after the sale of the property that there were many things Helen was doing behind the scenes for us to ensure a smooth transition into our new property. When it comes time to sell our current property Helen will be the first phone call we make. A pleasure to deal with. Andrew & Rachel

L Joyce

As a widow senior citizen living on my own I was faced with the task of selling the family home of 38 years and found the thought frightening but after contacting Ray White at Penrith I relaxed. Helen Fitzpatrick handled everything and kept me and my brother informed every step of the way. I truly would not hesitate in recommending them to family and friends. L Joyce

Leilani House

Hi Helen, Thankyou very much for everything. We've really appreciated your dedication and vigilance throughout the process and we've been truly lucky to have you. Best of luck, Leilani

Francis Thomas

Hi Helen, Thank you so much, for, Oh, I don't know, just being brillant at your job. So glad it is done & dusted! Will talk to you soon. Francis

P Ryder

Hi Helen, Helen Fitzpatrick as a sales agent with Ray White Penrith. Her communications where timely, professional and to-the-point. Helen meticulously managed the sales process for my investment townhouse. Helen achieved a sale price at the higher-end of her own estimate, and at the first showing. All my expectations for Helen as a sales agent were easily surpassed, I very happily recommend Helen to you. Regards, P Ryder

G Stanaway

Helen recently sold my property in Penrith and it was sold within a week at a price that was excellent. I found Helen to be professional, confidential, calm and friendly and would personally recommend her to anyone who needs their property sold. Yours sincerely G Stanaway

L Camilleri

I am writing to express my gratitude and sincere appreciation for the services and support provided by Helen Fitzpatrick of Ray White Penrith. Being new to property investment, Helen's guidance and professionalism was paramount, allowing the rental process to be effortless. Quality tenants were placed in my property within minimal time. This highlighted Helen's strong work ethics and thorough understanding of property management. I was extremely impressed with the focus placed on communication ensuring I was well informed and matters addressed promptly. The continued customer service provided at Ray White Penrith is of high calibre. I have no hesitation in recommending Helen and Ray White Penrith to anyone seeking an exceptional agency and I look forward to the future. L Camilleri

J & L Borg

Dear Helen, We are both very happy that you successfully manage the sale of our property and we greatly appreciate all the work that you have done towards the sale process. We are very pleased with Ray White Penrith and we gladly recommend Ray White Penrith to our family and friends. Yours faithfully J & L Borg

M Matuszak

This is a testimonial on Helen Fitzpatrick from Ray White Real Estate Penrith. I find Helen very professional, pleasant with a lovely personality. She has recently sold a property for me and gained a much higher price than I expected. She kept me posted on every stage of the sale and made selling a good experience. I sincerely thank her for the quick sale and she will always be my first choice when selling my next property. I will recommend her to all my family and friends. Thankyou very much Helen.

C & A Beugelsdyk

Dear Helen, Let me just say you're truly and simply 'Amazing'. On behalf of my family and I, we would like too thank you very much for your outstanding effort you have put into our investment property over the last couple of weeks. The property was sold in only a matter of days after being on the market, if that, and for that it was highly appreciated. Again, on behalf of me and my family, we would strongly recommend Ray White Real Estate Marketing Manager Helen Fitzpatrick to our family, friends and other home owners/buyers out there. In summation we send you our biggest and most deepest thankyou's for all your hard work and successful outcomes. Sincerely yours C & A Beugelsdyk

A & J Betts

To Whom It May Concern, We have recently sold our property through Helen Fitzpatrick, a representative with Ray White Penrith. Helen listened to what we were asking for, and expecting, was spot on with the market value in our area, and was willing to support us with our personal requests. Our sale was handled in a very professional manner, we were kept informed at all times. Totally focused on the task, her product knowledge is exceptional, making the entire process far more pleasant than we expected. Helen's gentle personality and focus on detail made it an absolute pleasure to work with her. With Helen's assistance and expertise, our property was sold in 12 days, and we achieved our asking price. Thankyou so much Helen! A & J Betts

J & K Carbonari- Cranebrook

Dear Helen, David & Mitchell, The sale of our property, 9 Sanderling Crescent Cranebrook has successfully settled today. We would like to thank you for your professional and efficient customer service. Before engaging Ray White Penrith, our property was with other agents for some time, but to no avail. There were no buyers or offers. So we approached David Turner and his team from Ray White Penrith. Immediately a marketing strategy was worked out and from day one we felt our property was in safe and experienced hands. We had inspections almost immediately and it was not long before offers came in. After each inspection Helen, David or Mitchell would leave detailed feed-back. We were always kept informed about the progress of the sale. The sale of a home is always stressful, however the team at Ray White Penrith went out of their way to keep this to a minimum and it was not long before a buyer was found. Well done Ray White Penrith! We have no hesitation in recommending Ray White Penrith. Thank you once again Helen, David & Mitchell for all your hard work and efforts in securing a speedy sale. With kind regards, J & K Carbonari.

Linda

Dear Helen, Thankyou so very much for your assistance in selling my property at Cranebrook. Your endless patience and understanding was priceless and I would recommend you to anyone. You made the process so easy and I sincerely appreciate your warm professional nature. Thanks again Linda

A Gerace

I am elated with the service provided to me by Helen Fitzpatrick of Ray White. Helen was a pleasure to liaise with both in person and over the phone and showed a genuine interest and willingness to meet my sale requirements. Helen's efficiency, punctuality and enthusiasm were greatly appreicated and I would confidently refer her services to anyone seeking to buy or sell property. It was a pleasure dealing with Helen, I cannot commend her enough.

P & H Gee

To Whom It May Concern, My wife and I have recently sold a two bedroom home unit located in Penrith through the Ray White Penrith office. Prior to selecting Ray White as our agent, we had discussions with a number of prominent agents in the area, but decided on Ray White on the strength of our meeting with their representative Helen Fitzpatrick. Helen proved to be the right choice in this instance, being extremely personable, was efficient in providing regular feedback and advise during the sale period, provided realistic upper and lower level price limits, and most importantly was prepared to listen and endeavoured to accommodate our particular requirements. Following some previous disappointing experiences with agents, Helen has restored our faith, and would have no hesitation in recommending Helen to any prospective vendor. Your faithfully P & H Gee

C & J Woods

Dear Helen, Thankyou for all your help with our property. C & J Woods

J & J Windle

To Helen and all the staff at Ray White Penrith, Thanks for everything! Your excellent service, made our move so much easier. J & J Windle

Joanne & Andrew

Thanks for everything. We are so grateful. You are all amazing!! Joanne & Andrew

Kerry Clad

Morning Helen, I just like to say thank you so much, you made the sale of our property a great experience & we will be recommending you to our friends. Our experience with Ray White Penrith was great! We were happy with all aspects of our sale. From the moment Helen came over she gave us a realistic price that we were very happy with. The property launch process was fantastic. Helen's expert advise allowed us to prepare & present our home for showings, which was great for a working family. We would recommend Ray White Penrith to anyone. Kerry & Ralph

Bill

I would like to say that I have been dealing with Helen Fitzpatrick for a number of years. I always found her very helpful and honest. I highly recommend Helen and Ray White Penrith. Bill

M Jewell

I purchased a unit through Ray White Penrith and dealt with Helen Fitzpatrick (sales consultant). On every aspect of the sale Helen was very professional and helpful. On entering the unit after settlement there was a gift and welcome card waiting for me from Helen, which really added to the excitement of moving into my new home. Many thanks Helen and I do hope you will call in to say Hi after I have settled in. Cheers M Jewell

Margaret & Graeme

Hi Helen, I would like to compliment you on your excellent service, following the sale of our 2 properties, both achieving a higher sale price than we anticipated. The process was made much less stressful by your excellent guidance, communication and prompt response to any queries. Also thanks for giving us sound advice on the purchase of our new home, we are pleasantly surprised how eager you were to help. I will not hesitate to recommend your service to my family and friends, as you must surely be the benchmark for real estate agents (simply the best) Regards & Thanks Margaret & Graeme

Gary & Chantal

Helen, Chantal and myself would like to thank you for the professional way you assisted us through the minefield of selling our house. This was the only house we lived in and was really strange saying goodbye to it. Thanks again, and I would gradly recommend you and Ray White to anybody looking to sell their house. Regards Gary & Chantal

S & S Bain

Dear Helen, Just a few lines to thankyou for a great job & quick sale of our unit. I would certainly recommend Ray White to our family & friends. On a personal note I found you to be very helpful and professional and always kept us well informed so thanks again. Yours sincerely S & S Bain

R Moore

Dear Helen, Thankyou is not enough for all the wonderful years you have given me. Your professional, caring and respectful manner in working with both the tenants and myself could not be matched. I would highly recommmend you to anyone needing a property manager. Your careful matching of tenants to home owner is the reason my rental property is in such good condition to sell. Richard & I wish you and your family the very best for the future, good health and lots of happiness. You deserve the very best life has to offer. Again many thanks. Your sincerely R Moore

Venessa & Anthony

Dear Helen, RE: Sale of 84 York Rd South Penrith Thank you for your efforts involving the recent sale of our property in South Penrith. We appreciated your professional help and advice from the outset. Your tips and ideas helped us greatly when preparing the house for sale. Then during the sale process your close communication, guidance and feedback on prospective buyers was very beneficial. Thanks again Helen for your personal care and attention and for making the whole sale process as smooth as possible. We wouldn't hesitate to highly recommend your real estate services to anyone wishing to sell their property. Sincerely, Venessa & Anthony

Rob & Gen- South Penrith

Hi Helen & Barbara, Just wanted to take this opportunity to thank you both for everything you have done over the last 5 years. Barbara, thank you for all your hard work over the past 5 years looking after our units and tenants. The whole process was made so easy due to the professional service you provided. We were always kept up to date with what was happening and any problems were dealt with quickly and with ease. Helen, thankyou for understanding our needs and helping us get through the selling process. It did have it's challenges but again the professional service, your experience and care you provided made this a smoother process for us. We will recommend both your services very highly to family & friends and would definitely use your services again in the future. Many thanks to all Rob & Gen

S & R Tuohy

Dear Sirs, We recently sold our rental property at Cranebrook through your Real Estate Agency and would like to say that we were very happy with all the advice and assistance given to us by Helen Fitzpatrick. We had decided that some areas of our house required work to be done before the house could be put on the market. After discussing this with Helen, she organised everything needed to be done very efficiently and professionally and let us know when the work had been completed. Our dealings with Helen were excellent and we felt that she provided us with exceptional customer service at all times. Subsequently, as a result of Helen's efforts and professionalism, we were able to attract the right buyer for our property in a short space of time. We would not hesitate in recommending Helen's help and advice to anyone looking for assistance with their property. Yours faithfully S & R Tuohy

B Pozoglou

In December of last year I purchased my home (3 Korimul Cres South Penrith) through Helen Fitzpatrick at Ray White Real Estate. I would like to express my gratitude to and also say that Helen is a great asset to Ray White, Penrith. It is easy to give praise and to be happy with a service you have provided with when everything goes smoothly and according to plan. However, not all was smooth sailing in my case- there were a couple of unforeseen circumstances that delayed the sale, and so what particularly impressed me about Helen was that she went above and beyond to help me with the purchase, returning my calls promptly and following up on things. She displayed integrity and built a genuine rapport throughout the whole process, doing whatever she could to help, especially when the complications and delays arose. It was also such a wonderful surprise to finally enter my new home for the first time in February and find a card of congratulations and lovely gift from Helen - a very unexpected personal touch that was much appreciated. So I'd like to say thank you to Helen, I'll be recommending her to friends and family in the future. Regards B Pozoglou

Ben & Sharen Hills- Castlereagh

TO WHOM IT MAY CONCERN, DURING THE PAST 3 YEARS HELEN FITZPATRICK FROM RAY WHITE PENRITH HAS ATTENDED TO THE MANAGEMENT OF OUR PENRITH RESIDENTIAL INVESTMENT PROPERTY. WE HAVE HAD THIS PROPERTY AVAILABLE FOR LEASE FOR 11 YEARS SINCE 1995 AND DURING THAT TIME WE HAVE HAD SEVERAL AGENTS MANAGING THE PROPERTY. WHEN COMPARING OUR EXPERIENCES WITH VARIOUS PAST PROPERTY MANAGERS, WE HAVE FOUND HELEN FITZPATRICK TO BE AN OUTSTANDING OPERATOR BY WAY OF HER CONTINUOS RELIABILITY, SOUND ADVICE AND EFFICENT PROFESSIONAL MANNER. WE WOULD GLADLY RECCOMEND HELEN FITZPATRICK FOR THE MANAGEMENT OF ANY PROPERTY THAT SHE CONSIDERS AN ACCEPTABLE BUSINESS ARRANGEMENT. YOURS SINCERELY, SHAREN & BEN HILLS

Garry & Carolyn Wagstaffe

Helen Carolyn and I wanted to say thank you for the fantastic job you did selling our two properties and are extremely happy with the outcome. Your advice regrading preparing the properties and the market value was both timely and accurate and was a big help in assisting to make informed decisions. Your professionalism and constant updates regrading open days and potential buyers kept us informed at all times and was very helpful in us feeling like things were under control and moving forward.

Michael & Alison Moon- Kingswood

To Helen & The Ray White Team, RE: 10 KINGSBURY PLACE, KINGSWOOD I would like to thank Helen Fitzpatrick and the Penrith Ray White team for the huge support shown whilst selling the above mentioned property. During the process Helen's vast knowledge of all aspects of the sale was great. All lines of communication were always open with Helen easily stepping us through all points of the sales including the purchase of our new property. Helens market knowledge coupled with her warming personality made for an easy transition during nervous times. In the short time Helen and the team secured a higher then expected price in a slow market. From our first consultation until settlement Helen and her team made selling and buying as simple as possible. I would not hesitate to reccommend the Penrith Ray White team to anyone who is selling and or buying. Once again, Thank you - Michael & Alison Moon

Steve & Sue Hemming- Penrith

TO WHOM THIS MAY CONCERN we have been dealing with Ray White Penrith for over 15 years and known Helen Fitzpatrick for the same time. Before we purchased our existing property through Ray White, we required a rental property for approx 6-8 Months which Helen came to our rescue. For the past 7 years Helen has managed our investment property, we have founded Helen to have a very high work standard and be very professional at her job. I would highly reccomend Helen to family & friends to manage or sell any properties. Kind Regards, Sue & Steve Hemming

John & Aleyamma Kuruvilla- Merrylands

Helen is looking after our rental property at Penrith. We are so happy with Helen the way she conduct the service. We had few agents in the past 20 years. No one come closer to Helen with her professionalism, care and friendliness. One of our tradesmen, Michael who did the kitchen renovation for our rental property made the following statement to us " i have never seen or heard a Real Estate Agent who looks after a property like Helen. She treats the property as her own. I saw her cleaning the house when i was coming to do my work. You are so lucky to have an agent like Helen". We reccomended Helen to our daughter & son in-law to look after their property which they did. We wish Helen all thr best for the future. With regards, John & Aleyamma Kuruvilla

Allan- Cherrybrook

To Whom It May Concern: Helen Fitzpatrick, in her capacity as property manager for Ray White Real Estate, in Penrith has managed for me two investments properties over a number of years. During this time I have found her to be well aware of her responsibilities to both the tenants and me, the landlord.

Lesley Lewis- Lemongrove

March 22nd, 2011 To Whom It May Concern: Helen Fitzpatrick has been an outstanding managing agent for my investment property at Lemongrove for the past eight years. It has been great to have the continuity of dealing with the same person for such a length of time. In my experience, this does not always happen. Helen is always approachable, reliable, fair, and conscientious

Winston Sultana- Rouse Hill

TO WHOM IT MAY CONCERN Dear Sir/Madam RE: 4/63 Hope Street, Penrith We would like to let management know that we were please with the way Helen Fitzpatrick handled the sale of our above mentioned property. She was a true professional and would highly reccomend her. Yours faithfully WINSTON SULTANA

Barbara Anne Filmer

March 21st, 2011 To Whom It May Concern: I have been most satisfied with the management of my rental property for the last 14 years under the control of Helen Fitzpatrick. Any matters requiring attention have been acted upon in an efficient and timely manner. Inspections of the property have been carried out on a regular basis and a detailed report on the condition of the property, together with any recommendations on items that may require attention.

Lisa Porter

20th May, 2011 Hi Helen, I wanted to write to you to thank you for all of your efforts in managing my rental properties. Over the years I have had several different property managers manage my properties however, with them I found myself still being completely involved with the running of these properties when I didn't have the time to be.

Des & Dawn Bury

9 March, 2011 Dear Helen, We would like to take this opportunity to let you know how happy we are with the service provided by Ray White, Penrith and with you in particular, in acting as managing agent on our property. Since commencing our dealings with you in July, 2005, your service has always been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds other real estate agents we have dealt with. Nothing ever seems to be too much trouble to you and we are made to feel that our requirements are given top priority, never feeling that we are just one of many clients that you and your office have to deal with each day. Kind Regards D & D Bury